Last Updated: August 26, 2026

Behavioral Solutions, LLC (“Behavioral Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit behavioralsolutionskc.com (the “Website”).

This Privacy Policy explains what information we may collect through the Website, how we may use and disclose that information, and the choices available to you.

By using this Website, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We may collect information that you voluntarily provide to us, including when you:

  • Complete a contact, appointment, intake, or other online form

  • Request information about our services

  • Contact us by phone, email, or through the Website

  • Submit information regarding yourself, your child, or another family member

  • Communicate with us regarding scheduling or services

Depending on how you interact with the Website, this information may include:

  • Your name

  • Parent or guardian name

  • Email address

  • Telephone number

  • Mailing address

  • Information related to an appointment or service request

  • Information you choose to provide about yourself, your child, or family

  • Other information included in forms or communications you submit to us

Please avoid submitting sensitive medical or personal information through general website contact forms unless the form specifically requests that information and is intended for that purpose.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics technologies, server logs, or similar tools.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of your visit

  • General geographic information

  • How you interact with the Website

We may use this information to maintain the Website, understand how visitors use it, improve functionality, troubleshoot technical issues, and evaluate the effectiveness of our website content.

Cookies and Similar Technologies

The Website may use cookies and similar technologies to improve functionality and understand visitor activity.

Cookies are small files stored on your computer or device by a website. Some cookies are necessary for a website to function properly, while others may be used for analytics or other purposes.

You can adjust your browser settings to reject or remove cookies. Disabling certain cookies may affect how some parts of the Website function.

Third-party services used on the Website may also place or access cookies according to their own privacy policies.

Health Information and HIPAA

Behavioral Solutions provides therapy, psychological evaluations, and related behavioral health services. Information collected in connection with providing healthcare services may be subject to additional federal and state privacy protections.

When applicable, the collection, use, and disclosure of Protected Health Information (“PHI”) is governed by the Health Insurance Portability and Accountability Act (“HIPAA”), applicable state laws, and Behavioral Solutions’ Notice of Privacy Practices.

This Website Privacy Policy is intended to address information collected through the Website and does not replace or modify any Notice of Privacy Practices that applies to healthcare information maintained by Behavioral Solutions.

If there is a conflict between this Privacy Policy and an applicable Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices will govern that information.

How We May Use Information

We may use information collected through the Website to:

  • Respond to questions and requests

  • Contact you regarding services or appointments

  • Process requests submitted through online forms

  • Provide information about therapy, evaluations, or other services

  • Communicate with patients, parents, guardians, or prospective patients

  • Operate, maintain, and improve the Website

  • Protect the security and integrity of our Website and systems

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable laws, regulations, legal processes, and professional requirements

  • Fulfill other purposes disclosed when information is collected

We may also use aggregated or de-identified information that does not reasonably identify an individual to better understand Website usage and improve our services.

How Information May Be Shared

We may share personal information when reasonably necessary to operate our Website or provide requested services.

This may include sharing information with vendors or service providers that assist us with functions such as:

  • Website hosting and maintenance

  • Form processing

  • Email or communications

  • Scheduling systems

  • Information technology and security

  • Website analytics

  • Professional or administrative services

These providers may receive information only as necessary to perform services on our behalf and are subject to applicable contractual or legal requirements.

We may also disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, court order, subpoena, or other legal requirement

  • Protect the rights, safety, or property of Behavioral Solutions, our patients, Website visitors, or others

  • Investigate suspected fraud, security incidents, or misuse of the Website

  • Establish, exercise, or defend legal claims

  • Complete a merger, acquisition, restructuring, or other business transaction, subject to applicable privacy requirements

Any disclosure of PHI will be handled according to applicable healthcare privacy laws and our Notice of Privacy Practices.

Third-Party Websites and Services

Our Website may contain links to websites, patient resources, scheduling systems, social media platforms, or other services operated by third parties.

Behavioral Solutions does not control the privacy practices of independent third parties. When you leave our Website or use a third-party service, the collection and use of your information may be governed by that third party’s privacy policy.

We encourage you to review the privacy practices of any third-party website or service you use.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure. You should use caution when transmitting sensitive information over the internet.

If you believe information you provided to Behavioral Solutions may have been compromised, please contact us.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, provide requested services, comply with legal or regulatory obligations, maintain appropriate business and healthcare records, resolve disputes, and enforce agreements.

Information that becomes part of a patient’s healthcare record may be retained according to applicable healthcare record-retention requirements.

Children’s Privacy

Behavioral Solutions provides services to children and adolescents. However, this Website is intended to be used primarily by parents, guardians, and other adults seeking information about our services.

We do not intend for children to independently submit personal information through general Website forms without the involvement of a parent or legal guardian.

If you believe a child has submitted personal information through the Website without appropriate permission, please contact us so that we can review the situation and take appropriate action consistent with applicable law.

Communications

If you provide us with your phone number or email address, we may use that information to respond to your inquiry or communicate with you about a service you requested.

If Behavioral Solutions offers optional marketing communications, you may request to stop receiving those communications using the unsubscribe instructions provided or by contacting us.

Service-related communications, such as communications regarding an appointment, request, account, or ongoing service, may still be sent when necessary.

Text Messages

If you separately consent to receive text messages from Behavioral Solutions, we may use the telephone number you provide to send communications consistent with that consent.

Message frequency may vary, and message and data rates may apply. Where applicable, you may reply STOP to discontinue text messages or HELP for assistance.

Consent to receive marketing text messages, if offered, is not a condition of receiving healthcare services.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have certain rights concerning your personal information. These rights may include the ability to request access to, correction of, or deletion of certain personal information.

Some information may be exempt from these requests or subject to separate healthcare privacy and medical-record requirements.

To submit a privacy-related request, please contact Behavioral Solutions using the information below. We may need to verify your identity before completing certain requests.

Requests involving medical records or Protected Health Information may be handled under the procedures described in our applicable Notice of Privacy Practices.

Do Not Track Signals

Some web browsers allow users to send “Do Not Track” signals. Because there is not currently a universally accepted standard for responding to these signals, our Website may not respond to all Do Not Track requests.

You can manage cookies and similar technologies through your browser or device settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, services, technology, privacy practices, or legal requirements.

When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Contact Behavioral Solutions

If you have questions about this Privacy Policy or our privacy practices, please contact:

Behavioral Solutions, LLC
5863 NW 72nd St.
Kansas City, MO 64151
Phone: (816) 984-8290
Website: behavioralsolutionskc.com